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  1. About Adoption
  2. Adopter reviews of ARC

Adopter reviews of experience with ARC

We understand that deciding to become a parent is a huge decision which is why it is important that you choose the right adoption agency for you.

ARC Adoption is an independent, outstanding-rated adoption agency, with a fantastic team offering what we believe is one of the best adoption support services available, however we don’t want you to just take our word for it. Take a look at what other adopters are saying about their experience with ARC Adoption North East below. This may help you choose whether ARC Adoption North East is the right adoption agency for you.

"We adopted our five year old little girl via ARC Adoption. We have been so well supported by ARC throughout the process and continue to have that same level of support post-adoption.

We have been given access to the Adopter hub, undertaken Theraplay training, assigned our own support worker, invited to a private Facebook group to share tips and advice with other adopters and we know our social worker is there if we need her. Arc’s professionalism has been excellent from the start. No question is ever too small and they are always so happy to help. 

We feel blessed to have found our perfect match thanks to ARC Adoption." Adopter.

“I couldn't recommend ARC more; they make you feel so at ease that they feel like an extension to your family. ARC really have made our dreams come true and we have two beautiful babies thanks to this wonderful team. We are so grateful to have such a fantastic social worker who knows us better than we know ourselves and who has been such a huge part of our journey to becoming a family. Thank you ARC.” Laura

“Best people ever to have in your life to help you reach that dream of having your forever family. Can't thank you you all enough, especially Angela who has been there for me every step of the way. Adoption Order finally granted today.
So happy my life is now complete.” Sara

“Celebrating our gorgeous child’s birthday and this was all made possible with the fantastic support from the first-class team at ARC xx.” Sharon

“Simply fantastic in every way. Experienced, compassionate and lovely staff. Fantastic organisation.” Paul

“Lovely group of people, excellent at what they do, totally committed!!” Sarah

“From picking up the phone to enquire your agency has been exceptional. Going through the application process your staff were thorough, supportive, encouraging, quick to respond any queries we had and communication was great. The training days we attended were really great and we found them interesting and very useful at times throughout the process. Thank you so much to yourselves and all the team at ARC we have two beautiful children and can never thank you all enough.” Julie  

“If it wasn’t for ARC and the amazing team of staff, we wouldn’t have our little boy. The time and effort that all the staff put in to you becoming a parent to a child that needs a home is simply outstanding. No question was silly question and through the process they totally made us feel at ease.” Tony

“We must say that during the entire process we’ve never been made to feel like a same sex couple and have instead just been another couple wanting to adopt. Amazing company with amazing staff.” Jamie

“Fantastic, professional and approachable group of people. From my first enquiry just over a year ago, everyone I have met at ARC has been brilliant. Couldn't have asked for anymore on my journey to becoming a parent and can't recommend them highly enough. Support and guidance every step of the way from a fab social worker. Big thank you!” Hannah

“Simply fantastic in every way. Experienced, compassionate and lovely staff. Fantastic organisation.” Paul

“We were so impressed with the information evening and the staff we met. You are all so passionate about your roles, it’s so refreshing and encouraging.” Information event attendee

"Thank you so very much for tonight, it was brilliant and has helped us to decide that we are ready for adoption and definitely want to work with you guys. We can’t stop smiling and grinning and looking forward to move onto the next steps of adoption to make our forever family. You all seem like such a lovely bunch of people to work with and looking forward to our future appointments." Information event attendees

"It was our second farm visit organised by ARC and it never disappoints. From the warm welcome as we arrived from the ARC team to the variety of things to see and do it was a fab day out. The opportunity to spend time with other ARC families, catch up and share stories was invaluable. The kids loved meeting other kids and had an awesome time pumpkin carving, holding animals, going to wizard school and doing the treasure hunt. Thank you ARC!" Adopter following our Halloween farm visit 2021

"Having ARC support us through our adoption process has been the best decision we have made. The team are super friendly and have been so helpful answering all our questions at every stage, making us feel that no question we ask is silly or to much. There training support has all been well presented and very educational, giving us the set up we need to become great adopters. I really can't recommend them enough." Adopter feedback from ARC's annual evaluation survey 2021

"From day one till the approval panel and beyond ARC have been with us every step of the way. The helpful staff have guided us along our journey to starting a family. We couldn't have done this without ARC and I would not hesitate to recommend ARC to anyone wanting to even enquire about adoption." Adopter feedback from ARC's annual evaluation survey 2021

If you have adopted through ARC Adoption or have accessed one of ARC Adoption’s services and would like to help prospective adopters in their search for the right adoption agency for them, then please leave us a review email [email protected]

If you would like to arrange an initial visit then please call 0191 516 6466 or click Adoption enquiry and a member of the ARC Adoption team will contact you as soon as possible. 

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Latest

  • Face-to-Face Adoption Information Event – Saturday 11th June 2022

    Face-to-Face Adoption Information Event – Saturday 11th June 2022

    Calling prospective adopters! Join us at our office in Sunderland for an informal information event where you can meet some of our friendly team along with an adoptive parent, finding out more about adoption and the extensive support available from ARC Adoption.

  • Virtual Adoption Information Event – Thursday 9th June 2022

    Virtual Adoption Information Event – Thursday 9th June 2022

    Join us at our June online information event to find out more about adoption from our friendly and experienced team. Learn about the adoption process, and hear about the thorough preparation and lifelong support that ARC is proud to provide it's adopters.

  • Paediatric First Aid Workshop - Sunday 12th June 2022

    Paediatric First Aid Workshop - Sunday 12th June 2022

    Come and join the ARC Adoption team for a practical workshop to demonstrate basic first aid and emergency procedures.

  • Fostering for Adoption Workshop - Thursday 16th June 2022

    Fostering for Adoption Workshop - Thursday 16th June 2022

    ARC Adoption North East would like to invite their adopters to a Fostering for Adoption workshop. It outlines the key aspects of the Fostering for Adoption process and how it differs from mainstream adoption. Come and join the team to find out more.

Most read

  • How adoption works

    How adoption works

    Adoption is a way of providing new families for children who cannot be looked after by their birth parents and need to belong to a new family.

  • How long does the UK adoption process take?

  • Matching panel

    Matching panel

    Once the family finding process is complete the match will need to be agreed formally by the adoption panel for the child’s agency. If approval is recommended by the adoption panel for the match, the child’s adoption agency decision maker then makes the final decision.

  • Fostering for adoption

    Fostering for adoption

    At ARC Adoption North East are committed to exploring different routes to adoption. ARC Adoption offers an early permanence route, often referred to as fostering for adoption or foster to adopt. Fostering for adoption means that young children, usually babies, are placed at a young age with approved potential adopters who would also be approved temporary foster carers whilst the family court decides on the child’s future.

  • Initial visit

    Initial visit

    Following your initial enquiry, if you would like to progress with the adoption process a member of ARC Adoption North East’s team will visit you in your home. The initial visit will be very informal and take place at a date and time that is convenient for you and will last about two hours. It’s an opportunity to have your questions answered in more detail and help the team get to know you better.

  • Checks and references

    Checks and references

    Stage one of the adoption process begins after you have received some general information, an initial visit at your home and ARC Adoption North East are in receipt of your ‘registration of interest’ from you.

  • Finding the right child for you

    Finding the right child for you

    Once you become an approved adopter, it’s time to start looking for the right child or children that will join your family.

  • Contact us

    Contact us

    At ARC Adoption North East we value your opinion. All compliments, comments and complaints are accepted and considered with the greatest respect. Your feedback is welcomed to help develop ARC Adoption North East’s services.

  • LGBT+ Adopters

    LGBT+ Adopters

    ARC Adoption is proud to support and guide LGBT+ adopters through the adoption process to parenthood.

  • Intercountry adoption

    Intercountry adoption

    ARC Adoption North East is registered with Ofsted to provide inter-country adoption services

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ARC Adoption North East's office hours:

Monday to Thursday 09:00 until 17:00, and Friday 09:00 until 16:30.

You can also contact us anytime at [email protected]